Customer Satisfaction Guarantee:
If you are not completely satisfied with our product, contact us within 30 days, toll-free at 1-800-247-5548 Mon - Thurs 9am -4pm EDT or email us at firstname.lastname@example.org .
Most issues can be resolved by phone or email. Thirty-day money back guarantee on most products. Personal items such as conductive gloves, belts, and electrode pads are guaranteed against manufacturer defects however are not returnable for refund.
Refunds: In the event that a refund is necessary, we will gladly issue your refund for the purchase price of the product. Shipping charges are not refundable, however we never charge a restocking fee.
Third-Party Purchases: If you have purchased your product through a source other than Sonic Technology, you may need to coordinate the return with that source and according to their product return policy. Please make sure to review the source's return policy before making your purchase decision.
Returns: You determine that you need to return your product, please contact us so that we may provide you return instructions.
Email: General Information, Sales & Customer Support:
Please call us toll-free (800) 247-5548 Monday thru Thursday 9am - 4pm EDT
Sonic Technology Products, Inc. USA
P.O. Box 539
Grass Valley, CA 95945-0539
Sonic Technology Products, Latin America
En la República de Panamá
2005 Sonic Technology Products All Rights Reserved.